easyappointments-blog-post

Easy!Hints – Resolving Your Issues

Alex Tselegidis

Easy!Appointments has proven to be very stable and secure and this is how it will remain in the future. Still, there is a chance that developers might face problems configuring the installation “details” before getting the application to run correctly on the server. This post aims to remind some useful resources on troubleshooting Easy!Appointments problems.

First of all every developer that wants to install Easy!Appointments must remember that it uses the CodeIgniter framework and any problems addressed to AJAX or other basic PHP issues might be caused because CI’s requirements are not fulfilled. Other external resources of JavaScript and CSS libraries would hardly cause any problems (except from browser compatibility issues).

Version 1.0 of Easy!Appointments provide some information in the browser’s JavaScript console that can be useful when something is not working properly, so consider opening the console first (press F12 and open the “console” tab). Users have reported that sometimes the console output is not very descriptive, something that will be improved in the future.

Apache’s “error.log” includes most of the times useful information about errors that happen on the server and front end users cannot figure otherwise. Checking the “error.log” is the first thing that developers need to do for extra information.

Newer versions of Easy!Appointments will improve the error handling and logging so that it will be easier to debug and resolve defects of the application.

If the solution to your problem is not obvious or not feasible there are many places that you can get help online such as the Official E!A Support Group, Google+ Community, CodeIgniter Forum and other relevant websites.

 

Easy!Hints - Resolving Your Issues

 

More great articles

Working Plan Exceptions

Working Plan Exceptions Explained

Starting from Easy!Appointments 1.4, providers can override their schedule with the use of a powerful new feature, called Working Plan…

Read Story
chat-with-easyappointments-experts

Chat With Easy!Appointments Experts

For the most part, successful stories involve adequate communication across all project assets, and in the modern world there are…

Read Story
how-to-troubleshoot-easyappointments

How To Troubleshoot Easy!Appointments

Troubleshooting any software may become a challenge, especially if not performed correctly. Easy!Appointments offers all the tools and configuration to…

Read Story

Never miss a minute

Get great content to your inbox every month. No spam.

    Only great content, we don’t share your email with third parties.
    Arrow-up